Over the course of the last couple weeks, everyone on the service desk has been receiving Daily Tips. These have been to help Call Habits, Remedy Documentation, and information to help you understand best practices at CareTech. This assessment will cover the topics of those tip sheets. For top performers these processes should be second nature.
- Teacher: Shannon Anderson
- Teacher: Hector Avila-castro
- Teacher: Jennifer Baker
- Teacher: Jonathon Ciofu
- Teacher: Robert DeVita
- Teacher: Keenan Jones
- Teacher: Avneet Kaur
- Teacher: Lauren Klein
- Teacher: Shanna Kusch